Privacy Policy for RavenBlack Audio
Last Updated: August 17, 2026
Raven Black Audio Industries LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our automated audio mastering subscription service, and upload audio files for processing.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use the service.
1. Information We Collect
We collect information about you in a range of ways when you use our Service:
- Account Data: When you sign up for a subscription, we collect personal information such as your name and email address (
you@example.comor your registered account email). - Audio Files and Metadata: We collect the audio files (e.g.,
.wav, ,aif,.mp3) and associated metadata you upload to our platform solely for the purpose of providing automated mastering services. - Payment Data: All payment processing is handled securely through our third-party payment gateway (e.g., Stripe). We do not store or collect your credit card details on our servers. Your payment data is subject to the privacy policy of the third-party processor.
- Usage Data: We may automatically collect information about how you interact with our website, including your IP address, browser type, and operating system, to improve site performance and security.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our automated mastering service.
- Process your audio files and deliver the mastered output back to you.
- Manage your subscription account and handle customer support.
- Send you transaction receipts, account updates, and critical system alerts.
- Monitor and prevent fraudulent transactions or system abuse.
3. Audio File Retention and Data Protection
Your intellectual property and audio data are highly secure:
- Processing Storage: Uploaded files are temporarily stored on our secure servers exclusively to execute the automated mastering pipeline.
- Retention Period: Uploaded files and finished masters are retained for up to one year from the date of processing. Members may instead select a 24-hour retention window in their account settings, and may request deletion of any individual track at any time. After the applicable period, files are permanently and automatically removed from our storage architecture.
- Ownership: You retain 100% full ownership, copyright, and intellectual property rights to all original audio files and the resulting mastered tracks processed by Raven Black Audio Industries LLC. We never use your audio for machine learning training or public demonstration without your explicit, written consent.
4. Sharing Your Information
We do not sell, trade, or rent your personal data or audio files to third parties. We only share information with trusted third-party service providers required to operate our service:
- Hosting & Cloud Infrastructure: To store and process audio files securely.
- Payment Processors: To securely manage subscription billing.
- Email Service Providers: To send you automated download links and account receipts.
5. Your Rights and Choices
Depending on your location, you may have the right to access, correct, or request the permanent deletion of the personal account data we hold about you. You can update your account details at any time by logging into your WordPress profile or by contacting us directly at info@ravenblackaudio.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this page.