Privacy Policy for RavenBlack Audio

Last Updated: July 30, 2026

Last Updated: [INSERT DATE BEFORE PUBLISHING]

PLEASE NOTE: This Policy currently refers to “Raven Black Audio Industries,” operated as a sole proprietorship. Once the LLC formation is complete, update every instance of “Raven Black Audio Industries” below to “Raven Black Audio Industries LLC.”

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1. INTRODUCTION

This Privacy Policy explains how Raven Black Audio Industries (“we,” “us,” “our”) collects, uses, and protects information when you use ravenblackaudio.com and our automated audio mastering services (collectively, the “Service”).

By using the Service, you agree to the practices described in this Policy. If you do not agree, please do not use the Service.

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2. INFORMATION WE COLLECT

2.1 Account Information. When you create an account, we collect your name, email address, and any other information you provide during registration.

2.2 Payment Information. Subscription payments are processed by our third-party payment processor. We do not directly store your full payment card details on our own servers; payment data is handled by our payment processor in accordance with their own privacy and security practices.

2.3 Uploaded Audio Files. When you use the Service, we collect and temporarily store the audio files you upload, along with any metadata associated with the submission (such as filename, upload timestamp, and selected processing options).

2.4 Usage Data. We may collect information about how you interact with the Service, such as pages visited, features used, and general technical information (browser type, device type, approximate location derived from IP address).

2.5 Communications. If you contact us for support, we retain a record of that communication to respond to you and improve our service.

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3. HOW WE USE YOUR INFORMATION

We use the information we collect to:
– Provide, operate, and maintain the Service, including processing your uploaded audio files and delivering mastered output;
– Manage your account and process subscription billing;
– Send you transactional communications, including processing status updates, completion notifications, and support responses;
– Monitor and improve the reliability and quality of the Service;
– Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity;
– Comply with legal obligations.

We do not sell your personal information to third parties.

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4. THIRD-PARTY SERVICE PROVIDERS

We rely on the following categories of third-party service providers to operate the Service. Each processes data on our behalf and is subject to its own privacy practices:

– Cloud Storage Provider (Amazon Web Services / S3): stores uploaded audio files and processed masters during the processing and delivery window.
– Payment Processor: handles subscription billing and payment card data.
– Membership/Subscription Management: manages account access levels tied to your subscription status.
– Email Delivery Service: sends transactional emails (completion notices, account communications).
– Hosting Provider: hosts the website itself.

We do not control these providers’ independent use of data beyond what is necessary to provide the Service to you, but we select providers that maintain industry-standard security practices.

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5. DATA RETENTION

5.1 Audio Files. Uploaded source files and processed master files are retained temporarily to facilitate delivery to you. Download links are time-limited and will expire. We do not guarantee indefinite storage of your files – you are responsible for downloading and independently backing up your masters promptly after processing.

5.2 Account Data. We retain your account information for as long as your account remains active, and for a reasonable period afterward to comply with legal, tax, or accounting obligations, or to resolve disputes.

5.3 Deletion Requests. You may request deletion of your account and associated data by contacting [SUPPORT EMAIL]. We will honor such requests except where retention is required by law or legitimate business need (such as billing records).

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6. DATA SECURITY

We implement reasonable technical and organizational measures designed to protect your information, including encrypted transmission (HTTPS), access-controlled cloud storage, and secured payment processing through our payment provider. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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7. YOUR RIGHTS

Depending on your location, you may have rights regarding your personal information, including the right to:
– Access the personal information we hold about you;
– Correct inaccurate information;
– Request deletion of your information;
– Object to or restrict certain processing;
– Request a copy of your data in a portable format.

To exercise any of these rights, contact us at [SUPPORT EMAIL]. We will respond within a reasonable timeframe.

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8. COOKIES AND TRACKING

The Site may use cookies and similar technologies to keep you logged in, remember preferences, and understand general usage patterns. You can control cookies through your browser settings; disabling cookies may affect your ability to use certain features of the Service (such as staying logged in).

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9. CHILDREN’S PRIVACY

The Service is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete it.

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10. INTERNATIONAL USERS

The Service is operated from the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your home jurisdiction.

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11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the “Last Updated” date above. Continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

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12. CONTACT US

Questions about this Privacy Policy or how we handle your information can be directed to: [SUPPORT EMAIL]

Raven Black Audio Industries
[BUSINESS ADDRESS, IF YOU WANT ONE LISTED – OPTIONAL BUT COMMON FOR SOLE PROPRIETORSHIPS]